Effective Date: March 20 2026
Last Updated: March 20 2026
Optixtrace Logistics Inc. (“we,” “us,” or “our”) operates the website
https://optixtrace.com/. We are committed to protecting the privacy and security of the personal information provided by our website visitors and customers.
This Privacy Policy explains how we collect, use, and protect your information when you browse our website or submit a request for our logistics and auto transport services.
1. Information We Collect
We only collect personal information that you voluntarily provide to us through our website contact forms, quote request forms, or direct email communication. This may include:
Contact Information
- Your name, email address, and phone number.
Inquiry & Shipment Details
- Information regarding the services you are interested in (e.g., auto transport, drayage, or parcel delivery).
- Vehicle details (make, model, year) and pickup/delivery locations required to provide an accurate quote.
Technical Data
- Standard web server logs, IP addresses, and information collected through cookies to help us understand how visitors navigate our site.
2. How We Use Your Information
We use the information we collect strictly for business purposes, including:
- Responding to Inquiries: To provide you with the quotes or information you requested through our contact forms.
- Service Coordination: To facilitate and schedule transportation services if you choose to book with us.
- Communication: To follow up on inquiries and provide updates regarding your shipment.
- Website Improvement: To monitor website traffic and improve the user experience on our site.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:
- Logistics Partners: We may share shipment details (such as locations and vehicle info) with third-party carriers or drivers only as necessary to fulfill a transportation service you have requested.
- Legal Obligations: We may disclose information if required by law, such as to comply with transport regulations or a legal request from government authorities.
4. No Online Payments
Please note that
https://optixtrace.com/ does not process payments or collect financial information (such as credit card numbers) directly through the website. Any billing or payment arrangements are handled offline or through secure, separate invoicing methods.
5. Data Security
We use industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect the information submitted through our website. However, please be aware that no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill your requests, manage our business relationship, or comply with legal and tax record-keeping requirements.
7. Your Rights
Depending on your location, you have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct or update any inaccurate information.
- Request that we delete your contact information from our records.
To exercise these rights, please contact us using the information provided below.
8. Cookies
Our website uses “cookies” to enhance your browsing experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
9. Changes to This Policy
We may update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to check this page frequently for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Optixtrace Logistics Inc.
1606 1771 Robson St.
Vancouver, BC V6G 3B7, Canada
Email: team@optixtrace.com
Phone: (778) 650-3530
