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Optixtrace pricing is based on five primary factors:
Door-to-Door: The truck driver picks up and drops off your vehicle as close to your specified home or office addresses as safely allowed by local street sizing and low-hanging trees.
Terminal-to-Terminal: You drop off and pick up your vehicle at a secure regional Optixtrace logistics hub. This is standard for all Open Transport routes and can offer cost savings for flexible schedules.
We accept major credit cards (Visa, MasterCard, American Express), Electronic Funds Transfer (EFT), and certified bank drafts. A deposit or full prepayment locks in your dispatch window, with any remaining balance payable prior to final vehicle release.
Please follow these steps before your assigned pickup date:
Inoperable vehicles must be able to roll, steer, and brake to be safely winched onto flatbeds or multi-car haulers. If your vehicle does not steer or roll, specialized crane or flatbed recovery equipment is required—please notify us directly via our custom quote form.
We offer specialized equipment options depending on vehicle type and travel distance:
Estimated transit times vary by route distance and shipping method:
Once your vehicle is loaded, you will receive a tracking link. Use the provided link to view transit checkpoints, live GPS coordinates for road hauls, and updated ETA notifications.
All Optixtrace network carriers carry mandatory motor cargo insurance. Standard open and rail carriers include up to $250,000 in cargo coverage per vehicle. Enclosed carriers carry limits ranging from $500,000 up to $1,000,000+ for high-value exotics. Supplemental policy extensions are also available upon request.
Inspect your vehicle alongside the driver upon delivery before signing the final Bill of Lading (BOL). Any new damage must be explicitly noted on the driver's inspection report. Take photos immediately and submit your documentation directly to our team at claims@optixtrace.com within 48 hours for expedited processing.
Connect directly with our dispatch specialists, start a live chat session, or submit a support ticket for non-urgent inquiries.
Fill out the details below and an Optixtrace specialist will review your request within 2 business hours.